Mibox8 — Privacy Policy & Your Data Protection

Your privacy is mibox8's top priority. We are committed to protecting your personal information to the highest security standards, tailored for Malaysian users.

Information We Collect

When you register or use the mibox8 platform, we collect various types of information to ensure the best and safest service experience. The types of information collected include:

Account information: Your full name, email address, phone number, date of birth, and login credentials provided during registration.
Device and browser information: Your IP address, device type, operating system, browser version, and other technical data transmitted automatically when you access our platform.
Payment information: Transaction data in MYR, including deposit and withdrawal methods such as TNG eWallet, FPX, or online banking. We do not store full credit card details.
Cookies and tracking data: Session information, language preferences, activity history, and technical cookies that help improve the user experience.
Usage data: Gaming records, bets placed, platform navigation, and interactions with our service features.

How We Use Your Data

Mibox8 uses the information collected solely for legitimate purposes directly related to providing our services to you. The primary purposes include:

Processing account registration, identity verification, and login management.
Securely processes deposits, withdrawals, and financial transactions in MYR.
Sending important notifications related to your account, transactions, and service updates.
To detect and prevent fraudulent activity, money laundering, or platform abuse.
To improve the user experience through usage pattern analysis and personalisation.
To comply with legal obligations and regulatory requirements applicable in Malaysia.

We will not use your data for third-party marketing purposes without your prior consent.

Cookies & Tracking Technologies

The mibox8 platform uses cookies and similar tracking technologies to enhance website functionality and security. Cookies are small files stored on your device when you visit our platform.

The types of cookies we use include session cookies (which expire when you close your browser), preference cookies (to remember your language settings and choices), and analytics cookies (to understand how users interact with the platform).

You can manage or disable cookies through your browser settings, though this may affect certain platform features. Continued use of our platform is considered consent to the use of cookies in accordance with this policy.

Data Storage, Security & Sharing

Mibox8 stores user data on servers protected with industry-standard SSL encryption. Access to personal data is restricted to authorised staff who require it to perform their duties.

We do not sell, rent, or disclose your personal information to third parties for commercial purposes. However, we may share data in the following situations:

Payment service providers: Transaction information is shared with approved payment processors to facilitate MYR deposits and withdrawals.
Legal requirements: We may disclose information where required by law, court order, or a competent authority in Malaysia.
Fraud prevention: Data may be shared with security partners to detect and prevent fraudulent activity or money laundering.

Your data is retained for as long as your account remains active and for the period required by law following account closure.

User Rights & How to Contact Us

As a mibox8 user, you have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal information we hold about you.
Right to Rectification: If any of your information is inaccurate or out of date, you may request a correction through your account settings or customer support.
Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations and platform operational requirements.
Right to Withdraw Consent: You may withdraw consent for certain data processing at any time, though this may affect your ability to use some platform features.

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on the mibox8 website. For any privacy-related enquiries, please refer to the FAQ us. You may also register an account or log in to manage your privacy settings directly.